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Difficult conversations :

Difficult conversations : craft a clear message, manage emotions, focus on a solution by Harvard Business Review - Boston : Harvard Business Review Press, ©2016 - ix, 110 p. : ill. ; 18 cm. - 20 minutes manager series .

This book includes an index.

ISBN: 9781633690783

Subjects--Topical Terms:
Business communication
Conversation
Interpersonal communication

Dewey Class. No.: 658.45 / HAR-D

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