MARC details
| 000 -LEADER |
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| fixed length control field |
02150nam a22003857a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
IIITD |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20260110020004.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
251124b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9798892790796 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
IIITD |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
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| Classification number |
651.7 |
| Item number |
HAR-H |
| 110 ## - MAIN ENTRY--CORPORATE NAME |
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| Corporate name or jurisdiction name as entry element |
Harvard Business Review |
| 245 00 - TITLE STATEMENT |
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| Title |
Having difficult conversations |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
Boston : |
| Name of publisher, distributor, etc |
Harvard Business Review Press, |
| Date of publication, distribution, etc |
©2025 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
ix, 163 p. ; |
| Dimensions |
18 cm. |
| 490 0# - SERIES STATEMENT |
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| Series statement |
HBR emotional intelligence series |
| 500 ## - GENERAL NOTE |
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| General note |
Includes index. |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
1. How to handle difficult conversations at work |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
2. A game plan for having that discussion you put off |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
3. In the face of conflict, let your voice be heard |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
4. The best way to raise sensitive issues during a virtual meeting |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
5. How to control your emotions when things get heated |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
6. Have difficult conversations without burning bridges |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
7. You just had a tough discussion at work. Here's what to do next |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
8. Delivering challenging feedback as a manager |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
9. How to have hard talks with your boss |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
10. Don't let your brain's defense mechanisms thwart effective feedback |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
11. How leaders can discuss the undiscussables on their teams |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Title |
12. Let employees have that heated dialogue |
| 520 ## - SUMMARY, ETC. |
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| Summary, etc |
"There will be times in our careers when we face conversations that dredge up tough emotions. Our instinct may be to avoid them entirely or to meet criticism with defensiveness. But learning to effectively engage in challenging conversations can create opportunities to build stronger teams and organizations. Having Difficult Conversations explores how to use empathy and active listening to handle complicated discussions at work. You'll learn how to communicate productively under stress, offer and accept critical feedback, and ensure your team walks away from challenging conversations as a united front"-- |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Business communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Organizational effectiveness. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Teams in the workplace. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Books |
| Koha issues (borrowed), all copies |
1 |
