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1.
Siebal CRM 8.1 : navigation & configuration by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Tata McGraw Hill, ©2012
Availability: Items available for loan: IIITD (1)Call number: 658.812 SHR-S.

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2.
Artificial Intelligence for Customer Relationship Management [electronic resource] : Solving Customer Problems / by Series: Human–Computer Interaction Series
Edition: 1st ed. 2021.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2021 In: Springer Nature eBook
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3.
Artificial Intelligence for Customer Relationship Management [electronic resource] : Keeping Customers Informed / by Series: Human–Computer Interaction Series
Edition: 1st ed. 2020.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2020 In: Springer Nature eBook
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4.
Business Information Systems Workshops [electronic resource] : BIS 2021 International Workshops, Virtual Event, June 14–17, 2021, Revised Selected Papers / by Series: Lecture Notes in Business Information Processing ; 444
Edition: 1st ed. 2022.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2022 In: Springer Nature eBook
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