| 000 | 00531nam a22001697a 4500 | ||
|---|---|---|---|
| 005 | 20150915174118.0 | ||
| 008 | 150914b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781259005954 | ||
| 082 |
_a658.812 _bSHR-S |
||
| 100 | _aShrivastava, Rishi Kumar | ||
| 245 |
_aSiebal CRM 8.1 : _bnavigation & configuration _cRishi Kumar Shrivastava |
||
| 260 |
_aNew Delhi : _bTata McGraw Hill, _c©2012 |
||
| 300 |
_axvi, 252 p. : _bill.; _c24cm. |
||
| 500 | _aIncluding index. | ||
| 650 | _aCustomer relations--Management | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c11194 _d11194 |
||