000			01034nam a22002297a 4500
003			IIITD
005			20231028124037.0
008			231028b xxu||||| |||| 00| 0 eng d
020			_a9781989603673
040			_aIIITD
082			_a658.45 _bJON-E
100			_aJones, Phil M
245			_aExactly what to say : _bthe magic words for influence and impact _cby Phil M. Jones.
260			_bReplika Press, _aNew Delhi : _c©2017
300			_a137 p. ; _c18 cm.
520			_aOften the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
650			_aBusiness communication.
650			_aInfluence (Psychology)
650			_aLeadership.
650			_aPersuasion (Psychology)
942			_2ddc _cBK
999			_c171825 _d171825