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020 _a9783030668341
_9978-3-030-66834-1
024 7 _a10.1007/978-3-030-66834-1
_2doi
050 4 _aQA76.9.M3
072 7 _aKJQ
_2bicssc
072 7 _aCOM039000
_2bisacsh
072 7 _aKJQ
_2thema
082 0 4 _a004.068
_223
245 1 0 _aDigital Technologies for Global Sourcing of Services
_h[electronic resource] :
_b14th International Workshop on Global Sourcing of Information Technology and Business Processes, Global Sourcing 2019, Obergurgl, Austria, December 18–21, 2019, Proceedings /
_cedited by Ilan Oshri, Julia Kotlarsky, Leslie P. Willcocks.
250 _a1st ed. 2020.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2020.
300 _aVII, 193 p. 41 illus., 20 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aLecture Notes in Business Information Processing,
_x1865-1356 ;
_v410
505 0 _aGravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy -- How Agility can be Increased in IT Sourcing and Contracting: Learnings from an Autonomous Driving Case -- IT Infrastructures Sourcing Challenges and Practices of Exploration-for-Exploitation in Public Sector Organizations: A Delphi Study -- Digital maturity: a survey in the Netherlands -- Smart Contracts for Global Sourcing Arrangements -- Outsourcing and Offshoring to Individuals -- Understanding the Impact of Isomorphic Influences on Business Services Outsourcing Decisions: An Institutional Theory Approach -- Towards Business Services 4.0 - Digital Transformation of Business Services at a Global Technology Company -- What Do You See In Your Bot? Lessons from KAS Bank -- Designing a sourcing ecosystem for strategic innovation through “big data” applications.
520 _aThis book constitutes revised selected papers from the 14th International Global Sourcing Workshop 2019, held in Obergurgl, Austria, in December 2019. The 10 contributions included were carefully reviewed and selected from a total of 36 submissions. The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered in this book is wide and diverse, offering various perspectives on the employment of digital technologies in the context of sourcing services. More specifically the book examines sourcing decisions and management practices around digital platforms, robotic process automation and blockchain, giving specific attention to digital aspects of innovation in sourcing. .
650 0 _aElectronic data processing
_xManagement.
650 0 _aBusiness information services.
650 0 _aComputer industry.
650 0 _aBusiness.
650 0 _aManagement science.
650 0 _aComputers
_xLaw and legislation.
650 0 _aInformation technology
_xLaw and legislation.
650 0 _aProduction management.
650 1 4 _aIT Operations.
650 2 4 _aIT in Business.
650 2 4 _aThe Computer Industry.
650 2 4 _aBusiness and Management.
650 2 4 _aLegal Aspects of Computing.
650 2 4 _aOperations Management.
700 1 _aOshri, Ilan.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
700 1 _aKotlarsky, Julia.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
700 1 _aWillcocks, Leslie P.
_eeditor.
_4edt
_4http://id.loc.gov/vocabulary/relators/edt
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783030668334
776 0 8 _iPrinted edition:
_z9783030668358
830 0 _aLecture Notes in Business Information Processing,
_x1865-1356 ;
_v410
856 4 0 _uhttps://doi.org/10.1007/978-3-030-66834-1
912 _aZDB-2-SCS
912 _aZDB-2-SXCS
912 _aZDB-2-LNB
942 _cSPRINGER
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