| 000 | 02859nam a22003017a 4500 | ||
|---|---|---|---|
| 003 | IIITD | ||
| 005 | 20240605020003.0 | ||
| 008 | 230911s2024 nyu b 001 0 eng | ||
| 010 | _a 2023036035 | ||
| 020 | _a9780241594858 | ||
| 040 | _aIIITD | ||
| 042 | _apcc | ||
| 082 | 0 | 0 |
_a658.4 _bSUT-F |
| 100 | 1 | _aSutton, Robert I. | |
| 245 | 1 | 4 |
_aThe friction project : _bhow smart leaders make the right things easier and the wrong things harder _cby Robert I. Sutton and Huggy Rao |
| 260 |
_aDublin : _bPenguin, _c©2024 |
||
| 300 |
_ax, 293 p. ; _c22 cm. |
||
| 504 | _aIncludes bibliographical references (pages 263-284) and index. | ||
| 520 | _a"Every organization is plagued by destructive friction-the forces that make it harder, more complicated, or downright impossible to get anything done. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers," so that teams and organizations don't squander the zeal, damage the health, and throttle the creativity and productivity of good people-or burn through cash and other precious resources. Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, which ranges from reframing friction troubles they can't fix right now so they feel less threatening to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up)"-- | ||
| 650 | 0 | _aIndustrial management | |
| 650 | 0 | _aProblem solving. | |
| 650 | 0 | _aLeadership. | |
| 650 | 0 | _aOrganizational change. | |
| 700 | 1 | _aRao, Huggy | |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cBK _01 |
||
| 999 |
_c189504 _d189504 |
||