000 | 01503nam a22003137a 4500 | ||
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003 | IIITD | ||
005 | 20240816125135.0 | ||
008 | 240810b |||||||| |||| 00| 0 eng d | ||
020 | _a9780143065685 | ||
035 | _a(OCoLC)ocn159822540 | ||
035 | _a(OCoLC)159822540 | ||
040 | _aIIITD | ||
082 | 0 | 0 |
_a658.85 _bCHA-W |
100 | 1 | _aCharan, Ram | |
245 | 1 | 0 |
_aWhat the customer wants you to know : _bhow everybody needs to think differently about sales _cby Ram Charan. |
260 |
_aGurugram : _bPenguin, _c©2008 |
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300 |
_a178 p. : _bill. ; _c20 cm. |
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504 | _aIncludes index. | ||
505 | 0 | _tThe problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level. | |
650 | 0 | _aSales management. | |
650 | 0 | _aSelling. | |
650 | 0 | _aCustomer relations. | |
856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0723/2007030980.html |
856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0828/2007030980-b.html |
856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy0828/2007030980-d.html |
906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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942 |
_2ddc _cBK |
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999 |
_c189605 _d189605 |