000 02430nam a22002777a 4500
003 IIITD
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020 _a9781647827205
040 _aIIITD
082 _a331.256
_bDAU-H
100 _aDaugherty, Paul R.
245 _aHuman + machine :
_breimagining work in the age of AI
_cby Paul R. Daugherty and H. James Wilson
260 _aBoston :
_bHarvard Business Review Press,
_c©2024
300 _avi, 324 p. :
_bill. ;
_c25 cm.
504 _aincludes bibliographical references and index.
505 _tPart 1: Imagining a Future of Humans + Machines ... Today
505 _tPart 2: The Missing Middle
520 _aArtificial intelligence (AI) is transforming how we work right now. Are you ready? In the past, robots were typically large pieces of machinery, sectioned off from human workers to perform precise, mechanical tasks on an assembly line. But now, bots and other AI technologies go far beyond this in augmenting human capabilities--not just robots on the factory floor of an auto plant, but algorithms in the back office of a healthcare insurer and chatbots interacting with retail customers. Unlike any software tool or service that's come before, artificial intelligence has the power to profoundly change the very nature of work itself--and this is happening in all kinds of enterprises and across all functions of the organization. There's a current and growing imperative: businesses that understand how to harness AI can surge ahead, while those who neglect it are in danger of being left behind. In Human + Machine, Accenture technology leaders H. James Wilson and Paul R. Daugherty vividly illustrate how AI is redefining work and the economy. At the core of this paradigm shift is the transformation of business processes--all the step-by-step tasks that take place within an organization, from operations to customer service to workers' own personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly--or completely reimagine them.-
650 _aArtificial intelligence
650 _2BUSINESS & ECONOMICS -- Industries -- Computers & information Technology.
650 _aBusiness -- Data processing
650 _aTechnological innovations
700 _aWilson, H. James
942 _cBK
_2ddc
999 _c209343
_d209343