| 000 | 01164cam a2200349Ia 4500 | ||
|---|---|---|---|
| 001 | 671252867 | ||
| 003 | IIITD | ||
| 005 | 20230427020002.0 | ||
| 008 | 101020s2010 nyua 000 0 eng | ||
| 020 | _a9780670921348 | ||
| 035 | _a(OCoLC)671252867 | ||
| 040 |
_aOCP _cOCP _dJRS _dHMG _dYDXCP |
||
| 050 | 4 |
_aBF637.C45 _bS78 2010 |
|
| 082 | 0 | 4 |
_a158.2 _222 _bSTO-D |
| 091 | _a158.2 | ||
| 100 | 1 | _aStone, Douglas | |
| 245 | 1 | 0 |
_aDifficult conversations : _bhow to discuss what matters most _cDouglas Stone, Bruce Patton, Sheila Heen |
| 260 |
_aLondon : _bPenguin Books, _c©2010. |
||
| 300 |
_axxxiii, 315 p. : _bill. ; _c20 cm. |
||
| 500 | _a"With a foreword by Roger Fisher"--Cover. | ||
| 500 | _a"Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover. | ||
| 500 | _aFirst published in the U.S.A. by Viking Penguin, 1999. | ||
| 650 | 0 | _aInterpersonal communication. | |
| 650 | 0 |
_aInterpersonal communication _vCase studies. |
|
| 700 | 1 | _aPatton, Bruce. | |
| 700 | 1 | _aHeen, Sheila. | |
| 901 | _aBTCLS | ||
| 908 | 4 | _aBF637.C45 | |
| 942 |
_2ddc _cBK _013 |
||
| 945 | _a.o16035744 | ||
| 945 | _a.o13588345 | ||
| 999 |
_c23908 _d23908 |
||