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008 130620s2013 nyua b 001 0 eng
010 _a 2013024417
020 _a9780465050659
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aTS171.4
_b.N67 2013
082 0 0 _a745.2001
_223
_bNOR-D
084 _aBUS057000
_aPSY003000
_aDES011000
_2bisacsh
100 1 _aNorman, Don
245 1 4 _aThe design of everyday things
_cby Don Norman.
250 _aRevised and expanded ed.
260 _aNew York :
_bBasic Books,
_c©2013.
300 _axviii, 347 p. :
_bill. ;
_c21 cm
504 _aIncludes bibliographical references (pages 321-330) and index.
520 _a"Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them. "--
650 0 _aIndustrial design
_xPsychological aspects.
650 0 _aHuman engineering.
650 7 _aBUSINESS & ECONOMICS / Industries / Retailing.
_2bisacsh
650 7 _aPSYCHOLOGY / Applied Psychology.
_2bisacsh
650 7 _aDESIGN / Product.
_2bisacsh
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
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942 _2ddc
_cBK
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999 _c24077
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