Serviceology for Services (Record no. 173407)

MARC details
000 -LEADER
fixed length control field 03249nam a22006495i 4500
001 - CONTROL NUMBER
control field 978-981-15-3118-7
003 - CONTROL NUMBER IDENTIFIER
control field DE-He213
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240423125028.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr nn 008mamaa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200213s2020 si | s |||| 0|eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789811531187
-- 978-981-15-3118-7
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.1007/978-981-15-3118-7
Source of number or code doi
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number TK5105.5-5105.9
072 #7 - SUBJECT CATEGORY CODE
Subject category code UKN
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code COM043000
Source bisacsh
072 #7 - SUBJECT CATEGORY CODE
Subject category code UKN
Source thema
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 004.6
Edition number 23
245 10 - TITLE STATEMENT
Title Serviceology for Services
Medium [electronic resource] :
Remainder of title 7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings /
Statement of responsibility, etc edited by Takeshi Takenaka, Spring Han, Chieko Minami.
250 ## - EDITION STATEMENT
Edition statement 1st ed. 2020.
264 #1 -
-- Singapore :
-- Springer Nature Singapore :
-- Imprint: Springer,
-- 2020.
300 ## - PHYSICAL DESCRIPTION
Extent XI, 309 p. 119 illus., 80 illus. in color.
Other physical details online resource.
336 ## -
-- text
-- txt
-- rdacontent
337 ## -
-- computer
-- c
-- rdamedia
338 ## -
-- online resource
-- cr
-- rdacarrier
347 ## -
-- text file
-- PDF
-- rda
490 1# - SERIES STATEMENT
Series statement Communications in Computer and Information Science,
International Standard Serial Number 1865-0937 ;
Volume number/sequential designation 1189
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Hospitality Management -- Service Innovation and Employee engagement -- Service Marketing and Consumer Behavior -- Customer Experience and Service Design -- Service Engineering and Implementation.
520 ## - SUMMARY, ETC.
Summary, etc This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020. The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Computer networks .
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element User interfaces (Computer systems).
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Human-computer interaction.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management science.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Industrial Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Application software.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Software engineering.
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Computer Communication Networks.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element User Interfaces and Human Computer Interaction.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business and Management.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Industrial Management.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Computer and Information Systems Applications.
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Software Engineering.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Takenaka, Takeshi.
Relator term editor.
Relator code edt
-- http://id.loc.gov/vocabulary/relators/edt
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Han, Spring.
Relator term editor.
Relator code edt
-- http://id.loc.gov/vocabulary/relators/edt
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Minami, Chieko.
Relator term editor.
Relator code edt
-- http://id.loc.gov/vocabulary/relators/edt
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element SpringerLink (Online service)
773 0# - HOST ITEM ENTRY
Title Springer Nature eBook
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Printed edition:
International Standard Book Number 9789811531170
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Printed edition:
International Standard Book Number 9789811531194
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Communications in Computer and Information Science,
-- 1865-0937 ;
Volume number/sequential designation 1189
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://doi.org/10.1007/978-981-15-3118-7">https://doi.org/10.1007/978-981-15-3118-7</a>
912 ## -
-- ZDB-2-SCS
912 ## -
-- ZDB-2-SXCS
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type eBooks-CSE-Springer

No items available.

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